+1-855-211-0932 (ID:154723)
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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will open. It offers exhaustive info about all the operations that you can perform on that particular page. Each popup shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of how-to video clips describing how to work with our Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you are looking for, take a glance at our extensive Frequently Asked Questions database, which comprises questions asked by real persons and offers practical solutions. We frequently update our FAQ section with new questions & answers in an attempt to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can contact our great team of tech support engineers available 24x7 and eager to help you with any problem. Each support ticket you submit will be responded to in less than 1 hour (the average trouble ticket response time being about 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 154723

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com